Privacy

Last updated: 18 October 2024

Thermobexta (“we”, “our”, “us”) operates the website www.thermobexta.com.au (“the Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site or services, in compliance with Australian privacy laws.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

(a) Personal Information:

• When you make a purchase, sign up for our newsletter, or enter a competition, we collect personal details such as your name, email address, postal address, phone number, and payment information.

(b) Non-Personal Information:

• We collect non-identifying data such as IP addresses, browser types, referring pages, and access times to help improve the functionality and user experience of our Site.

2. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

• Processing and fulfilling orders, including the delivery of eBooks and physical cookbooks.
• Sending marketing communications, updates, and offers, provided you have opted in to receive such communications.
• Running promotions, competitions, and giveaways.
• Improving our Site’s functionality and user experience.
• Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With service providers who assist us with operations such as payment processing, email marketing, or shipping.
• When required by law, to comply with a legal process, or to protect our rights or the safety of others.

4. Data Security

We take reasonable steps to protect the personal information you provide to us. All transactions are encrypted using SSL technology, and your payment details are securely handled by third-party payment processors. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to recognize your browser and capture non-personal information. You can adjust your browser settings to disable cookies, though this may affect the functionality of our Site.

6. Third-Party Platforms

Our website is built using WordPress.org, and our online store is hosted on Shopify. These platforms help us provide services such as content management and e-commerce functionality. Your personal data may be stored through their systems, which adhere to their respective privacy and security policies.

• WordPress.org: We use WordPress to manage the content and functionality of our website. WordPress.org may collect information such as IP addresses and browser details via cookies and other technologies. You can learn more by reviewing WordPress’s Privacy Policy.
• Shopify: Our online store is powered by Shopify, which processes personal information to complete transactions. Shopify stores your data securely and complies with privacy laws. For more details, please read Shopify’s Privacy Policy.

7. Advertising and Cookies

We partner with Mediavine to manage third-party interest-based advertising on the Website. Mediavine serves advertisements and content when you visit our Website, which may involve the use of first-party and third-party cookies.

Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first- and third-party cookies. A cookie is a small text file sent to your computer or mobile device (referred to as a “device”) by the web server, allowing a website to remember information about your browsing activity.

• First-party cookies are created by the website you are visiting.
• Third-party cookies are created by a domain other than the website you are visiting and are often used in behavioral advertising and analytics.

Third-party cookies, tags, pixels, beacons, and similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and optimize advertising. You can block cookies and clear your browser’s cache using your browser’s “help” feature. For more information about cookies and how to disable them, visit All About Cookies.

Please note that rejecting cookies may limit some features of the Website. Even if you opt-out of personalized advertising, non-personalized ads will still appear.

The Website collects the following data via cookies for personalized ads:

• IP Address
• Operating System type and version
• Device Type
• Language preferences
• Web browser type
• Email (in hashed form)

Mediavine Partners may also use this data to link with other independently collected information for targeted advertising. These partners may gather data such as advertising IDs, usage data, geolocation, traffic data, and information about interactions with ads. Mediavine Partners may create unique IDs for audience segments to deliver more targeted advertising across devices, browsers, and apps.

For more details about Mediavine’s advertising practices and how to opt out of data collection, visit:

• National Advertising Initiative Opt-out Page
• Digital Advertising Alliance Opt-out Page
• Network Advertising Initiative Opt-out Page

You can also download the AppChoices App for mobile opt-outs or use platform controls on your mobile device.

For a complete list of Mediavine Partners and their data collection practices, visit Mediavine Partners.

8. Your Choices

(a) Marketing Communications:

You may opt out of receiving promotional emails from us by clicking the unsubscribe link in any email or by contacting us directly at admin@thermobexta.com.au.

(b) Accessing and Correcting Your Information:

You can request access to or correction of your personal information by emailing us at admin@thermobexta.com.au.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page, and your continued use of the Site after any changes are made constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Thermobexta
Email: admin@thermobexta.com.au
Website: www.thermobexta.com.au